Frequently Asked Questions for Recipients


Q. What sets Family Creations apart from other egg donor agencies?

A. Family Creations has developed a program that fulfills the best interests of both our recipients and egg donors. We are committed to the success of our clients.

We understand the financial commitment entailed in selecting a donor agency and a donor, so we have created a cost structure to lower the financial risk.

We collect a portion of our fee when you select your donor, and we collect the balance once we receive legal clearance from your attorney.


We also believe that communication is one of the most important aspects of any successful egg donation match, and we work every day to make sure proper communication is achieved. Many clients come to Family Creations with horror stories about other agencies not answering phone calls or not returning calls for weeks.

Once you select a donor with Family Creations, we are here for you 24 hours a day, 7 days a week. You will be provided with your case manager's cell phone number, so if any issue or question arises, we are just a phone call away to assist you. We treat our clients as if they are a part of our family. We take pride in our rewarding work and exceptional service.


Q. Once I have selected an egg donor, how long until the egg retrieval?

A. Once you select a donor, the process generally takes about two to three months. This is an approximate time frame and can vary based on different factors related to a particular cycle.


Q. Will I be in any kind of legal arrangement with my egg donor?

A. Yes. We will be glad to refer you to an attorney specializing in third party reproduction. He/she will draft and review the agreement with you. We will refer your donor to an attorney who will then review the agreement with her.

This contract is in place to protect both your and your donor's best interests and is a critical piece in the egg donation process. Attorney fees are paid directly to your attorney. Please contact Family Creations for more details.


Q. What if I have not yet found a physician that I am working with? Can you help me find one?

A. Certainly! Family Creations has established relationships with clinics all over the country. We would be glad to find you the best clinic and doctor to fit your specific needs.


Q. Does Family Creations work with single parents or gay couples?

A. Yes! We believe that the right to have children should be available to anyone, regardless of age, sex, religion, ethnicity, nationality, or sexual orientation.


Q. Will my name and personal information be confidential?

A. Absolutely! Family Creations understands that both recipients and egg donors alike are concerned about confidentiality. Therefore, we do not reveal the donor's last name to the recipient, nor will we reveal any of the recipient's personal information to the donor. Confidentiality is one of our main priorities.


Q. Where is your office located?

A. Family Creations helps people with surrogacy and egg donation around the world. We have physical locations in Los Angeles, San Francisco and Austin. While we would like to meet with all of our clients, we understand that schedules and/or locations might make that difficult. We are available by phone, video conferencing and e-mail to make our services accessible to everyone, regardless of location.

If you have additional questions, please don't hesitate to contact us. We consider it an honor to assist you.