If you have decided to use an egg donor to resolve your infertility struggles, I urge you whole-heartedly to work with Family Creations. Over the course of a year I contacted and researched over ten donor agencies and reviewed hundreds of donor profiles. We almost committed to several donors, including one “perfect” donor, but something about the agency didn’t feel right to me. Our search resumed, and this time I came across Family Creations – suddenly I found myself in whole new league. The service I received from Stephanie and Julia and all the staff at FC was impeccable. Stephanie helped us find our donor and provided me with the personal attention that is so appreciated by anyone who has gone through the trials of infertility. When my husband asked me if I was sure if this was the donor and agency I wanted to go with, I told him that, hands down, this was the best customer service experience I had had with any agency. Throughout our cycle, all my interactions with staff at Family Creations were highly professional, prompt, competent and supportive.
My husband and I had the good fortune to meet our donor after requesting contact through Family Creations. It was a wonderful experience, coordinated impeccably by FC, and our donor was nothing but lovely. One of the first things that came up in our conversations when we met was how great we both felt about working with Family Creations. She had contacted other agencies in the past as well and also found that FC was in a league of their own. I took great comfort through our cycle knowing that our donor was receiving the best care possible from FC. It makes a big difference when doing something as unusual as an egg-donor cycle to have the whole experience facilitated by such a wonderful agency. I’m not sure how FC defines their mission statement, but I have no doubts they are in this business for all the right reasons. They are the Rolls Royce of Egg Donor agencies, (without the Rolls Royce price tag and CO2 emissions!