Frequently Asked Questions for Recipients
Q: What sets Family Creations apart from other egg donor agencies?
A: Family Creations has developed a program that fulfills the best interests of both our
recipients and egg donors. We are committed to the success of our clients. We understand
the financial commitment entailed in selecting a donor agency and a donor, so we have
created a cost structure to lower the financial risk. We collect a portion of our fee when
you select your donor, and we collect the balance once we receive legal clearance from your
attorney. We also believe that communication is one of the most important aspects of any
successful egg donation match, and we work every day to make sure proper communication is
achieved. Many clients come to Family Creations with horror stories about other agencies not
answering phone calls or not returning calls for weeks. Once you select a donor with Family
Creations, we are here for you 24 hours a day, 7 days a week. You will be provided with your
case manager's cell phone number, so if any issue or question arises, we are just a phone call
away to assist you. We treat our clients as if they are a part of our family. We take pride in
our rewarding work and exceptional service.
Q: Once I have selected a donor, how long until the egg retrieval?
A: Once you select a donor, the process generally takes about two to three months. This is an
approximate time frame and can vary based on different factors related to a particular cycle. Family
Creations will explain the time frame and process in detail upon your acceptance into our program.
Q: Will I be in any kind of legal arrangement with my donor?
A: Yes. We will be glad to refer you to an attorney specializing in third party reproduction. He/she
will draft and review the agreement with you. We will refer your donor to an attorney who will then
review the agreement with her. This contract is in place to protect both your and your donor’s best
interests and is an critical piece in the egg donation process. Attorney fees are paid directly to your
attorney. Please contact Family Creations for more details.
Q: What if I have not yet found a physician that I am working with? Can you help me find one?
A: Certainly! Family Creations has established relationships with clinics all over the country. We would
be glad to find you the best clinic and doctor to fit your specific needs.
Q: Does Family Creations work with single parents or gay couples?
A: Yes! We believe that the right to have children should be available to anyone, regardless of age, sex,
religion, ethnicity, nationality, or sexual orientation.
Q: Will my name and personal information be confidential?
A: Absolutely! Family Creations understands that both recipients and egg donors alike are concerned about
confidentiality. Therefore, we do not reveal the donor’s last name to the recipient, nor will we reveal any
of the recipient’s personal information to the donor. Confidentiality is one of our main priorities.
Q: Where is your office located?
A: Family Creations is located in Woodland Hills, CaliforniA: However, we work with clients all over the U.S.,
and even internationally. While we would like to meet with all of our clients, we understand that schedules
and/or locations might make that difficult. We are available by phone and e-mail to make our services
accessible to everyone, regardless of location.
If you have additional questions, please don't hesitate to contact us. We consider it an honor to assist you.